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Printable Complaint Submission Form
Water: Shanda Torbert 334-271-7800
I rode across Mill Creek in Phenix City with my windows down yesterday, July 24, 2025, and the smell was unbearable. The Chattahoochee River Conservancy posted E coli readings at Mill Creek in Phenix City, today July 25, 2025, that are off the charts in excess of 2419.6. They post "greater than". I'm assuming because their instruments can't read anything higher. This is not only an environmental issue, it is a public health issue. How is it possible that this continues week after week? I believe it has been going on for years. How do I escalate this beyond this complaint? Thanks!; Observed: Thursday July 24 and Friday July 25
If you drive by the Phenix City Utilities offices headed south on Broad Street in Phenix City, follow your nose to the stinch of Mill Creek as it passes under Broad Street.
Problems noted (by Impacted Area):
No potential sources have been specified.
performed by: Shanda Torbert 8/5/2025
Comments:The Department filed a complaint in the Circuit Court of Russell County on September 13, 2024, that includes violations of the NPDES Permit and the Alabama Water Pollution Control Act. The Department's Water Division does not regulate odors or smells from WWTPs.
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